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Wingate by Wyndham Atlanta Norcross

5800 Peachtree Industrial Blvd, Norcross, GA 30071 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wingate by Wyndham Atlanta Norcross
  • Phone Numbers
      Phone: 1-770-263-2020
      Fax: 1-770-263-2022
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Wingate by Wyndham
  • Everything's Included for One Simple Rate
  • Complimentary daily hot breakfast
  • Free WiFi, Printing, Copying, Fitness Center
  • Meeting rooms available
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Traveler Reviews brought to you by
5800 Peachtree Industrial Blvd Norcross, GA 30071

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wingate by Wyndham Atlanta Norcross  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wingate by Wyndham Atlanta Norcross  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wingate by Wyndham Atlanta Norcross  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wingate by Wyndham Atlanta Norcross  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wingate by Wyndham Atlanta Norcross  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Wingate by Wyndham Atlanta Norcross  Value
2.05 2 of 5 stars

“Not a good experience”

  , Houston
I booked this hotel when the one I usually stay at was not available, and it seemed to have similar amenities and was in the same price range as the other one. It also had decent ratings on Trip Advisor, and being a Wyndham property, I trusted the brand based upon my past experienced with Wyndham. What a mistake! I travel extensively and can honestly say this is one of the few places I would recommend NOT to stay at. Here is my feedback:Positive: Location, cost, attractiveness of property and roomsNegative: * Lobby - automatic sliding doors made it freezing cold, making it impossible to enjoy the breakfast buffet - I took my food to the room* Breakfast - was crowded and the only hot items were toast, waffles and oatmeal (I think it was cream of wheat one day), but the oatmeal was almost gone on both days and no one seemed to be checking on it* AC/Heater - was loud and hard to get at a comfortable level* Bathtub - was smaller than standard and had a sandpaper-feeling non-slip surface, so I had to sit on a towel to halfway enjoy the bath (and I am wondering how a larger person would even fit in such a small tub - and yes, I am comparing it to other standard-size tubs at my home and in other hotels, which also have non-slip surfacing)* Pillows - this was my BIGGEST complaint because it literally kept me from sleeping for two nights in a row. The pillows at this hotel are 12" squares (so much smaller than usual) and are stuffed with foam, making them about 6" high (much higher than usual). As long as I tried to sleep on my side or on my back and not move, it was ok. But if I moved much to the side, I would be off the pillow, and turning over on my stomach (which is the way I usually like to sleep) was impossible because of the height of the pillows. I looked for others in the closet. None. I tried a throw pillow. Same issue. Called the front desk - they didn't think there were any other options. UGH. Two nights - no sleep!!* Customer service - At first, I tried to resolve the pillow issue by going down to the front desk, thinking they might have some. I went down TWICE and both times, no one was there. One time, there was a sign that said they had stepped away but there was no indication of when they would return. Then when I finally called, because I couldn't reach someone in person, they "weren't sure" if there were any other types of pillows but "didn't think so". It was then 11 p.m. so I did not have time to wait for them to call back.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.