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Wingate by Wyndham Wilmington

5126 Market Street Bus 17, Wilmington, NC 28405 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wingate by Wyndham Wilmington
  • Phone Numbers
      Phone: 1-910-395-7011
      Fax: 1-910-395-4257
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed. $250.00 penalty for bringing in a pet.

Wingate by Wyndham
  • Everything's Included for One Simple Rate
  • Complimentary daily hot breakfast
  • Free WiFi, Printing, Copying, Fitness Center
  • Meeting rooms available
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Traveler Reviews brought to you by
5126 Market Street Bus 17 Wilmington, NC 28405

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wingate by Wyndham Wilmington  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wingate by Wyndham Wilmington  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Wingate by Wyndham Wilmington  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Wingate by Wyndham Wilmington  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wingate by Wyndham Wilmington  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Wingate by Wyndham Wilmington  Value
2.05 2 of 5 stars

“Very Nice Facility, but Take Care if You Book Online”

  , Cincinnati
The good news: Quiet, oversize rooms, really clean, comfy beds, soft pillows, fresh towels, fridge & microwave in room, clean pool, good price,The bad news: If you book through an online third party as we did, you may not get the best service. When I booked online, i booked two rooms designated king OR two queen rooms for five people - there was no option to select one or the other. We went to check in on 7/5 (early - about 3:30 PM) and were given two king rooms - the young man at the desk said there were no two-queen rooms available. I asked for a rollaway bed and the clerk said he would try to check (he was not happy to be asked to solve the five person problem) - if we didn't hear from him withing 15 minutes, he didn't have one. He also made disparaging remarks about how if we had booked with them instead of Hotwire, we wouldn't be having these troubles! Fifteen minutes later, we got a child-sized rollaway with a thin, plastic-covered cushion like a pool chair cushion, an unacceptable option for my six-foot son. When my son went to talk further to the clerk, the clerk was on the phone telling someone, yes, they had a number of two-queen rooms available! My son asked the clerk about this, and the clerk told him he could not help him! After asking to speak to the manager (not available) and getting phone numbers for more complaints, my son left, still bed-less. A half hour later, the clerk called and had a two-queen room for us. Yeah! But a more service-oriented clerk would have saved us an hour's aggravation and bad feeling. Moral of the story: CALL the hotel after booking online - my Hotwire receipt did suggest this in the three pages of fine print, but I didn't read it until problems occurred - oops! I will return to the facility as my big family meets in Champaign several times a year, but it took me a day to get over the bad feelings the clerk created.Hint: Get to breakfast EARLY as it's packed (though well stocked and re-stocked).

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