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Wingate by Wyndham Lafayette Airport

702 East Kaliste Saloom Road, Lafayette, LA 70508 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wingate by Wyndham Lafayette Airport
  • Phone Numbers
      Phone: 1-337-234-3700
      Fax: 1-337-234-4700
      Reservation: 1-866-434-0298
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Wingate by Wyndham
  • Everything's Included for One Simple Rate
  • Complimentary daily hot breakfast
  • Free WiFi, Printing, Copying, Fitness Center
  • Meeting rooms available
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Traveler Reviews brought to you by
702 East Kaliste Saloom Road Lafayette, LA 70508

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wingate by Wyndham Lafayette Airport  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Wingate by Wyndham Lafayette Airport  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wingate by Wyndham Lafayette Airport  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wingate by Wyndham Lafayette Airport  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wingate by Wyndham Lafayette Airport  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Wingate by Wyndham Lafayette Airport  Value
1.05 1 of 5 stars

“Awful, most unaccomodating experience”

  , Baton Rouge
My daughter's volleyball coach blocked several rooms for our stay. I called to reserve a room under this block. The players were all staying together leaving the extra rooms for Moms and families to stay as well. My oldest daughter and I were originally going to stay with another volleyball Mom, but my daughter ended up not coming. Thus, just the two volleyball Moms. We checked in, but did not go up to the room because the girls first wanted to eat. After returning to the hotel with bags in hand, we proceeded to go up to our room. We were met with one King-sized bed. Traipsing back downstairs, I explained my situation to the very young female working the front desk that I had a king-sized bed in my room rather than two doubles. I could tell from the look on her face that this was going to be a problem because there were no other double rooms available. Not knowing what to do, she called the owner, Greg. She put me on the phone with Greg who was very uncooperative. He informed me that his staff would never guarantee a double room when making a reservation and that the only way to remedy the situation would be for me to purchase additional rooms for my guest and that he would decide in the morning whether or not he would credit me for the additional room. Believing that the best way to rectify the situation would be for the owner to have given me two rooms for the price if one, I verbalized such to the owner. He proceeded to tell me that because he owned the establishment that I was standing in and that he no longer wanted to speak to me after 10pm, that I had to concede to his demands of purchasing another room and that he was no longer going to speak to me on the phone. I verbalized my understanding and handed the phone to the a Front Desk Clerk. Being that I am a Marriott Rewards member, a Hilton Honors member and a Starwood Preferred Guest, I knew I could go elsewhere. I informed the young lady at the Front Desk that I had reserved my room utilizing my American Express and that if I was, in anyway, unsatisfied, all I would have to do is call American Express and have them dispute and/or not honor the charge due to my not being satisfied. In the meantime, while I am on the phone with AmEX, the owner called back and the Clerk must have told him what I was doing and she called me over and said that I would receive a full refund. Finally! My daughter stated the next morning that she barely slept due to all the trains and planes passing.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.