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Wingate by Wyndham New Braunfels

245 FM-306, New Braunfels, TX 78130 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Wingate by Wyndham New Braunfels
  • Phone Numbers
      Phone: 1-830-515-4701
      Fax: 1-830-515-4748
      Reservation: 1-830-515-4705
  • No smoking
  • Pets under 25 lbs are allowed free of charge. Pet Sanitation Fee is $50 if applicable. Please call directly for full details. ADA defined service animals are also welcome at this hotel.

Wingate by Wyndham
  • Everything's Included for One Simple Rate
  • Complimentary daily hot breakfast
  • Free WiFi, Printing, Copying, Fitness Center
  • Meeting rooms available
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Traveler Reviews brought to you by
245 FM-306 New Braunfels, TX 78130

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wingate by Wyndham New Braunfels  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wingate by Wyndham New Braunfels  Location
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wingate by Wyndham New Braunfels  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Wingate by Wyndham New Braunfels  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Wingate by Wyndham New Braunfels  Value
2.05 2 of 5 stars

“What does this mean?”

  , Atlanta, Georgia, Usa
When I arrived at around 6:15 there was no one at the check-in counter. There was no call bell to ring. I walked around the end of the counter to find the door to the rear counter area. The door was wide open and three was no one in the room. I called out for someone several times and no one appeared. I walked back to the front counter and just stood there. After around 6 minutes a guest walked by (with a name tag indicating he was attending some type of meeting there). He asked if I was looking for the desk manager. I said yes of course. He said he was down the hall helping him set up something for their conference, but he would ask him to come to the desk. The desk manager showed up in a couple of more minutes.He did apologize but obviously he was the only staff there. Your hotel is nice but you need to hire some help or I won't be back. You had one clerk there in prime check in time.Also, there was black hair (I am blonde) in the refrigerator and on the bathroom floor of room 411.I work in customer service for my company so I try to be very slow to judge, but these two issues were a pretty big turnoff.

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