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Wingate by Wyndham Tuscaloosa

4918 Skyland Blvd. E., Tuscaloosa, AL 35405 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wingate by Wyndham Tuscaloosa
  • Phone Numbers
      Phone: 1-205-553-5400
      Fax: 1-205-722-0600
  • No smoking
  • Maximum of 2 pets are allowed for a non-refundable charge of $20 per room for the first night and $10 for each additional night. Weekly and monthly rates are also available. Pet Sanitation Fee is $25 if applicable. ADA defined service animals are also welcome at this hotel.

Wingate by Wyndham
  • Everything's Included for One Simple Rate
  • Complimentary daily hot breakfast
  • Free WiFi, Printing, Copying, Fitness Center
  • Meeting rooms available
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Traveler Reviews brought to you by
4918 Skyland Blvd. E. Tuscaloosa, AL 35405

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Wingate by Wyndham Tuscaloosa  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wingate by Wyndham Tuscaloosa  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Wingate by Wyndham Tuscaloosa  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Wingate by Wyndham Tuscaloosa  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Wingate by Wyndham Tuscaloosa  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Wingate by Wyndham Tuscaloosa  Value
1.05 1 of 5 stars

“NOT IMPRESSED”

  , North Augusta
I was very disappointed with the managerial staff. As someone who came fromt that background , i know how customers are to be treated. Problem started when we were sharing the same floor as a basketball team; my husband was going to get me some medicine and was sitting in his car asking me what I wanted an directions when a security officer approached him and told him that he could be arrested for sitting in his car. After that incident, I told my husband that the basketball players were being very loud, so he told the security officer who said he would go up and check it out. I heard him come up, so I went to the door and listened, he told the men that a noise complaint came from the area of room 407!!! I could not beleive he said our room, this could be dangerous-this is confidential information!!!! The noise never got better, I called front desk at 11 and was told security guard had gone to airport. My husband went and got me earplugs and finally around 3am I was able to fall asleep. The next morning, my husband and I went to the front desk to tell of what happened and Sharlette stated exactly "What do you expect me to do?" She stated that she was going to talk to the coach, and we advised her that we did not want our personal information spread anymore than it already was and she said that it was her obligation. After breakfast we were approached by the coach who apologized and said that Sharolette talked to him!!!!!!!!!! We explained that she again should not have invaded our privacy again and the issue was the security guard gave out our room numbers-what if a crime was commited-he openly gave out room 407. So I again told Sharolette that I could not beleive she said anything to the coach, so I asked for the managers information. Called Todd on his cell explained my situation and he stated that we were trying to get "free" stuff from the minute we got there. I admit that I asked for free Carrowinds tickets again, I know there are promotional sales, so why not ask for them... But for him to say that after our privacy was invaded by his employees was over the line. And I kept try to reitterate that and he went on with an attitude. Extremely unprofessional. I will never stay at this hotel again and cannot beleive that your hotel woudl employ a GM of that apptitude.. I hope the telephone call was recorded bc we made it from the bedroom before we left.

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5.0 of 5 stars

 

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