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Wingate by Wyndham Chattanooga

7312 Shallowford Rd, I-75 and Shallowford Rd, Chattanooga, TN 37421 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Wingate by Wyndham Chattanooga
  • Phone Numbers
      Phone: 1-423-893-7400
      Fax: 1-423-893-7401
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Wingate by Wyndham
  • Everything's Included for One Simple Rate
  • Complimentary daily hot breakfast
  • Free WiFi, Printing, Copying, Fitness Center
  • Meeting rooms available
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Traveler Reviews brought to you by
7312 Shallowford Rd, I-75 and Shallowford Rd| Chattanooga, TN 37421

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wingate by Wyndham Chattanooga  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Wingate by Wyndham Chattanooga  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wingate by Wyndham Chattanooga  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Wingate by Wyndham Chattanooga  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Wingate by Wyndham Chattanooga  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wingate by Wyndham Chattanooga  Value
3.05 3 of 5 stars

“Disappointed in poor staffing choices”

  , Wilmington
We arrived to check in at 4 pm on a Saturday to discover that only one employee was on duty in the entire hotel. The hotel was booked full, which we discovered as numerous people in the huge line in front of us had issues with checking in and were told that nothing could be done for them. There were also constant calls to the front desk while we waited (for 45 minutes) to check in, which the poor clerk did his best to field while also serving the people in front of him. When it was finally my turn, I asked and he said there was NO housekeeping on duty at that time, and NO one he could call for help. One lady in line was trying to resolve her issue by phone with the hotel manager, but that person was unavailable as well.. I cannot understand the decision to understaff a fully booked hotel so severely, especially at check in time. The clerk did his best, but was obviously swamped and miserable. Once we finally checked in, the room was fine, not great but about what you'd expect in this price range. Since the hotel was fully booked by a combination of a wedding party and 10 year olds in town for a Beiber concert with their moms and BFFs, there was a LOT of noise from the hallways. The rooms are fairly soundproofed room-to-room but hallway noise just comes right in. Having said all this, we have had worse experiences at other hotels in the area in the same price range. And we have had better experiences at THIS hotel when it was staffed appropriately.

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