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>Wingate by Wyndham Cordova / Memphis

>Ratings & Reviews

Wingate by Wyndham Cordova / Memphis

2270 N. Germantown Parkway, Memphis, TN 38016-4487 US

Maps & Directions

Check in:: After 3:00 PM; Check in: After 3:00 PM

Check out:: Before 11:00 AM; Check out: Before 11:00 AM

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No smoking
ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

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Most Recent Traveler Reviews:

“Worst hotel ever!”

Jun 13, 2013 Brian L, Nolensville

The staff was rude, the breakfast attendants were rude, the hotel renovation was an absolute disaster, and the pool was so nasty that you couldn't see beneath the surface of t... more »

“the staff that checked us in were very unfriendly. the...”

May 29, 2013 Heather B, Columbus

the staff that checked us in were very unfriendly. the first floor smelled like a litter box and cigarette smoke. fortunately we stayed on the 2nd floor. our bathroom had hair... more »

“I will most likely not ever book another room at a Wingate...”

May 29, 2013 Jaquay R, Oak Lawn

I will most likely not ever book another room at a Wingate hotel again. I had booked my room for 4 over a month ago, which in the online details and per the reservation rep wa... more »

I will most likely not ever book another room at a Wingate hotel again. I had booked my room for 4 over a month ago, which in the online details and per the reservation rep was for a handicap accessible King size bed and pull out sofa, which was all that was left available. Upon my arrival the front desk attendant was friendly and stated that the room was a handicap accessible and would have the 1 King bed and sofa. She gave me the key and when my family and I get to the room, there was no sofa. I go ask the front desk attendant about the sofa and she ended up calling her GM who stated that the handicap accessible rooms do not come with sofa's as a safety hazard/precaution. I did not understand that since the website and reservation rep stated that there would be a sofa. After I asked the attendant what we were supposed to do since there was no sofa and 4 of us in a room, she told me that there was a cancellation for room with a King bed for one night and I would have to pay for it. I told her that was not acceptable since it was not my fault that the room did not have what was advertised, so she gave me the customer service number to call. I called the number and spoke to a customer care rep who I explained the entire situation to and then she asked to put me on hold. Next thing I know she had transferred me to account management and I had to re-explain the situation again. Shortly after I spoke to the account mangament rep, she placed me hold and got back on the line and let me know to go to the front desk because I will be given another room. I thanked her and went to the front desk. I stood there while the attendant was on her cell phone for a couple of minutes. Once she got off the phone she started typing on the computer and did not acknowledge me until she asked me if anything had be used in the room. After telling her that the bathroom and bed were used, she started typing and shaking her head as if she was bothered that the room was used in the 15 minutes we were there. Once she finished on the computer she gave me the new key to the room without a "sorry for the inconvenience" or anything. I felt as though we caused her an inconvenience. The new room had a King size bed and pull out sofa and was not handicap accessible. We turned the ac on low and later that night when we came back to the room, the carpet was really damp in the area by the ac unit. Unfortunately I did not report, as I was tried and was not up to another bad experience. « less

“dusty dusty dusty”

May 23, 2013 Amy M, Miami

Overall, great room, great location. The only issue I had was, once I arrived to my room, there were no towels and no shower curtain, housekeeper brought shower curtain and sa... more »

“Taekwondo Tournament”

May 16, 2013 Sandye T, Old Hickory

This is our second time to stay here. We like the location very much. Our room was clean and everyone working at the hotel was friendly. more »

“Eh”

May 16, 2013 Andrew B, Allen

I paid extra for a King Suite for my kids, but it wasn't really a suite at all. It was just one big room with a bend. That was pretty disappointing to start. On top of that,... more »

“still under construction”

May 07, 2013 A Tripadvisor Member, Phoenix

the stay was good,just had to dodge the workers everywhere, the area they finished overnight looked great. more »

“It is the little things.”

May 04, 2013 David T, Nashville

To start with I stay at this Wingate an average of 3 nights a week. I left another hotel across the street due to poor conditions and service. Amy was at the front desk and wa... more »

“not that great...”

May 04, 2013 Linda W, Canton

We arrived from out of state for a weekend baby shower. We were greeted by a huge plastic covering that blanketed the entire foyer area.We were told upon arrival that this loc... more »

“Memphis”

Apr 27, 2013 Perry T, Memphis

This stay would have been perfect but for these issues It seemed the walls were very thin. Everytime the person in the room next to mine sprayed on his cologne, I could smell ... more »

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Wingate by Wyndham Cordova / Memphis

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