Book online or call us: 1-800-337-0077 | Contact Us| Customer Care| About Wingate

Wingate by Wyndham Charleston

402 Second Ave, 2nd Ave and C Street, Charleston, WV 25303 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wingate by Wyndham Charleston
  • Phone Numbers
      Phone: 1-304-744-4444
      Fax: 1-304-744-4343
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Wingate by Wyndham
  • Everything's Included for One Simple Rate
  • Complimentary daily hot breakfast
  • Free WiFi, Printing, Copying, Fitness Center
  • Meeting rooms available
See All Reviews
Traveler Reviews brought to you by
402 Second Ave, 2nd Ave and C Street| Charleston, WV 25303

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Wingate by Wyndham Charleston  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Wingate by Wyndham Charleston  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Wingate by Wyndham Charleston  Rooms
5.05 Average TripAdvisor Service Rating of 5 of 5 for Wingate by Wyndham Charleston  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Wingate by Wyndham Charleston  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Wingate by Wyndham Charleston  Value
5.05 5 of 5 stars

“We were at hotel for 2 weeks because of flood damage to our...”

  , Calgary
We were at hotel for 2 weeks because of flood damage to our home. The hotel is very close to where we live so it was very convenient. We really liked the continental breakfast every morning. We also attended the Wednesday reception and Ronaldo went out of his way to make us feel welcome! We used the pool, hot tub and workout room and all were very nice although the pool could have been a bit warmer for swimming. We had a junior suite which was very roomy and had a sink, cupboards, micro and mini fridge, so we could bring a toaster, utensils, etc from our home. We found the hotel to be quiet. Weekends were busy! The second week we were there was Spring Break so the pool was very busy and we were not able to swim on 3 occasions. As mentioned to the front desk staff it would be nice to have an hour a day reserved for "adult" swim (9-10 pm). We have to mention Helen and Ronaldo at the front desk as they went out of their way to be friendly and helpful whenever needed. Being there two weeks we saw a few front desk staff and they were by far the friendliest. Helen was so nice, always had an hello and conversation. We travel a lot in Western Canada and we have met all kinds of front desk staff and we feel she ranks up there with the best!, We never were made to think we were bothering her with our queries! The cleaning staff were also very pleasant and helpful. When we left, after the two weeks, and paid our bill at the front desk we were a bit disappointed at the lack of a "thank you" (two weeks in a junior suite is not cheap); no "good bye", etc. You are in the hospitality industry and staff should be taught what we think are basic pleasantries with their customers (this was a very young staff member and maybe new?). But other than that the rest of the staff were great. We never had any issues with our room and if we needed any extra towels, etc. they were brought immediately. Kudos to the cleaning staff who kept our room nice and clean and tidy for us!

Other Recent Traveler Reviews from Wingate guests:

  , Chambersburg
  , Verona
  , Mill Creek
  , Moline
  , Beckley
  , North Olmsted
  , Petersburg
  , Gallatin
  , Clarksville

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.