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Wingate by Wyndham Charleston

402 Second Ave, 2nd Ave and C Street, Charleston, WV 25303 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Wingate by Wyndham Charleston
  • Phone Numbers
      Phone: 1-304-744-4444
      Fax: 1-304-744-4343
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Wingate by Wyndham
  • Everything's Included for One Simple Rate
  • Complimentary daily hot breakfast
  • Free WiFi, Printing, Copying, Fitness Center
  • Meeting rooms available
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Traveler Reviews brought to you by
402 Second Ave, 2nd Ave and C Street| Charleston, WV 25303

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Wingate by Wyndham Charleston  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Wingate by Wyndham Charleston  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Wingate by Wyndham Charleston  Rooms
5.05 Average TripAdvisor Service Rating of 5 of 5 for Wingate by Wyndham Charleston  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Wingate by Wyndham Charleston  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Wingate by Wyndham Charleston  Value
3.05 3 of 5 stars

“Excellent Staff Make This Property”

  , Charleston, West Virginia
I utilized this property for a business trip to the Charleston area. The staff at this property is 5-Star. I base that primarily on my interactions with two staff members, Michael at the front desk; and Doug, the houseman/shuttle driver. Both went above and beyond my expectations providing excellent customer service. They are the type of employees that I would want on my team. I utilized this property's complimentary shuttle service which was another positive aspect of my stay. The location of the property, although not scenic was convenient for my business needs, and I also found it centrally located to many Charleston attractions and activities. While the property is within close proximity of train tracks, I did not experience any disruptive noise in my room. It was nice having the mini fridge, microwave, and coffee maker in my room all of which were new and very clean. The following items are what kept me from rating the property higher. My room was ready for some updates. While the bed and linens were very comfortable, I got a splinter from the desk where the wood is chipping from overuse and age. The card indicating the television channel lineup was out of date and didn't match the offering, so it was frustrating trying to find what I wanted to watch. Some common channels that I watch frequently were not available. The bathroom was extremely small and tight. The tub did not drain properly so I was standing in water when showering. Also, due to the bathroom being in need of an update, it seemed dingy and not as clean as I would have liked. Also, I was in a non-smoking room, but I could smell smoke and other odors from another room coming through the ventilation system. In summary, the property is average, the staff is exceptional. I would probably utilize this property again for business travel.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.